This guide takes you step-by-step through the process of setting up a new email account in Outlook 2016 for Mac.

Add your mail account

  1. Launch Outlook for Mac
  2. Select the Tools tab and then Accounts
  3. A new window will open which will list any other accounts already set up
  4. At the bottom left, Click the ‘+‘ button and then New Account…

5. Add your email address and click Continue

6. The programme will unsuccessfully search for the provider. Select IMAP/POP

Enter your account information

  • Choose IMAP or POP according to your preference.
  • Ensure that the User Name is the full email address in lower case.

7. Incoming server

  • add mail. before your domain name e.g. mail.example.co.za*
  • tick Use SSL to connect
  • Port  is 993 for IMAP or 995 for POP

8. Outgoing server

  • add smtp. before your domain name
  • Tick Use SSL to connect
  • Port is 465

9. Click Add Account

10. Click Done

11. You’re not quite done yet:

  • All settings should be correct on this screen – now choose More Options

Further Outgoing server settings 

  • Authentication: Use the dropdown arrow to select User Name and Password
  • Enter in your User name (full email address) and Password
  • Ignore Unqualified domain
  • Click OK

You have completed your account setup.

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