AnyDesk may only receive sessions when Accessibility and Screen Recording permission is granted by the macOS system.

Add AnyDesk to trusted apps in order to allow remote access to your MAC device:

Step 1 – Open System Preferences, then select Privacy and Security 

then

Step 2 –  Click Privacy then click the lock icon to enable AnyDesk on the MAC for:

Accessibility: Allow AnyDesk to work on the MAC

Screen Recording: Allow the support agent to see your screen

Note: Permission for Full Disk Access is optional, but required to use the File Transfer Mode.

That’s it! You have successfully enabled AnyDesk on your MAC device.

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